The policy adopted by ECHO ITALY is to offer itself to the market with highly innovative, high quality products, designed, manufactured and marketed inside a dynamic, young working environment, marked by a high level of professionalism and skill. For this reason the company has developed a system which is approved and certified by TÜV, an internationally recognised body, able to provide competitively priced products which meet the clients’ specific demands, comply with legal requirements and are punctually delivered. Human resources and suppliers are chosen and introduced into production carefully, through selection and careful market analysis. The definition and implementation of a quality management system which can guarantee continual improvement of processes over time has been assigned to a Quality Manager, who periodically sets targets, promoting and supporting working methods, increasing training, developing links with external organisations and defining indicators for monitoring performances of the quality system, and finally verifying achievement of the set targets.